Shipping policy
For a specific delivery estimated time of arrival based on the exact item(s) you want to purchase, please call us at 562.294.1580, send us an email at rideofftrack@gmail.com or send us an message via our chat.
We understand that when you make an order, you want your gear as quickly as possible and we will do our best to make that happen! Most of the items we sell will ship quickly and be at your door fast. Additionally, we work closely with our vendors in order to have the product shipped directly to you from their warehouse if that means you will get the product faster.
While we will do our best to ship from the distribution center closest to you, not all items will always be in stock in every location at all times. In some cases we will split the order and ship each package out to you individually and in other cases we may need to consolidate the items in one location to ship out as one package. We utilize our best judgment in an attempt to get the products to you as quickly as possible.
A shipping confirmation email including carrier specific tracking information will typically be sent within 24 hours of an item shipping. For example, if you place an order Monday night and it ships out Thursday morning, you will receive your tracking information either Thursday evening or Friday morning.
Most shipments within the lower contiguous 48 States utilize UPS and USPS as a carrier.